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Hello!

I am the owner of the paid version of your app and I really enjoy it. I also love the role-playing game "Dungeons and Dragons" and have been collecting ambient music for it. I've gathered around a hundred ambient files that last about fifteen minutes each, as well as 150 tracks suitable for different moods.

Everything is great, except for one issue. Recently, I have been experiencing frequent app crashes that occur when I perform certain actions:

  1. When I try to download all my music files at once, including ambient tracks. Alternatively, I can load them one by one, but in the end, I see a window stating that the app failed to load the tracks.
  2. When I edit a category or an individual track.

Sometimes the application crashes without any error messages, while other times I get the error: "unknown software exception 0x80000003 in the application at address 0x00007".

At first, I thought the problem might be related to the limited amount of RAM on my laptop (8 GB), but after reinstalling the operating system, the crashes continued.

This issue is getting worse, and I can't ignore it. I would be happy to know how to solve this problem. 

(1 edit)

Hello,
Sorry to hear about the crashes.
You can contact me through the contact form so that we can exchange about the issue by email (versions, logs..) : https://www.soundshow.app/contactus
In the meantime, maybe disable loading of waveforms if they are active to lower the burden on cpu/ram (under Options =>Visual)

is there keybind support?

Yes, you can bind keyboard keys to the Sound Show buttons. Don't hesitate to try the free version to see if it fits your needs

I feel stupid for asking this, but can you please tell me where I can download the remote app for my android phone? The remote option was the biggest draw for me, but I do not know how to get started on the phone side.

Nevermind. I was looking for the apk in the wrong place!

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